What pet sitters told us they needed here — GPS visit tracking

1,004 viewsHere’s where things stand with automated reminders as we keep building out OPERATE. What’s live today Automated reminders sends booking, payment, and visit reminders automatically so nothing falls through the cracks, and that core functionality is already in place for pet businesses using OPERATE. What we’re refining We’re actively taking feedback from working pet…

1,009 viewsA question we get often: why is route optimization — a feature plenty of paid software charges extra for — just free forever in OPERATE? Our reasoning Route optimization orders a sitter’s visits by the most efficient route instead of a manually sorted list. That’s core to actually running a pet business, not a…

1,008 viewsBefore we built scheduling & calendar, we asked working pet sitters what was actually broken about how they handled it. What we heard The consistent theme: existing tools either didn’t do this at all, or buried it behind a paid tier that didn’t make sense for a solo or small-team pet business. What we…

1,005 viewsWe get asked a lot about how features like gps visit tracking actually come together, so here’s the honest version. Where it started GPS visit tracking logs the actual start and end location and time of every visit automatically, so there’s a verifiable record. That sounds simple to describe, but building it meant sitting…

1,003 viewsA few mistakes we see pet businesses make before they start using two-way client/staff messaging — and how this feature prevents them. The common mistakes Relying on memory or manual notes instead of a system, letting small inconsistencies slide until they become client complaints, and losing track of details when things get busy. How…